Why must I pay up-front and why are tickets non-refundable?
Thank you for making it this far! Stay with me…. To support our community and safeguard my wee business from no-shows and late cancellations, I transitioned to a pre-paid ticket concept some time ago now. This allows our local fishermen, farmers and veggie growers receive fair and up-front compensation from us for their hard work. Think of it as more than just a dinner date – it’s an evening of entertainment and culinary delight. Your ticket secures your spot and ensures a memorable dining experience for all who wish to engage.
Penzance is a small, cosy, seasonal town, and I’m proud TheShore is a unique restaurant that caters to a special niche. Because it’s a small operation with a high personal workload, last minute cancellations are really tough for me to fill, that’s why the tickets are non-refundable. If you do need to cancel and I’m able to fill your spot, I’ll happily refund you (minus a small transaction fee).
Thanks for understanding. Cheers to good food, good wine and good times!
Do you cater for allergies?
Since this is a one person operation (just Bruce), there are times when I may find it challenging to accommodate all dietary requirements due to cost and logistical reasons. However, your satisfaction is incredibly important to me! If you have any allergies or special requests, please don’t hesitate to email me before making your booking. I’ll do everything I can to ensure you have a wonderful dining experience with us.
What time should I book a taxi to go home?
As Penzance is a small town, taxi can be quite difficult to get, especially during school holidays and weekends. To ensure you have a smooth ride home, I recommend booking a taxi well ahead of time, as it can be tricky to snag one on the spot. I usually serve your dessert by 9:15pm, so by 9.45pm you will be comfortably finished with your drinks and food. If you have a bus to catch a little earlier than that, please let me know on arrival. Here are some numbers you can call:
Penzance Taxis: 01736 888888
Stones: 01736 363400
R Cars: 01736 330564
Jolly Rogers Cars: 01736 763400
Logan Rock Cars: 01736 871786
Can you do something special for our celebration?
At my restaurant, I love being part of your special celebrations! However, working alone means I have some limitations. Sometimes, the desserts might not be best for candles or the plates not be ideal for chocolate messages. Nevertheless, I strive to make your evening unforgettable with our delicious food and warm ambiance. Your occasion is special to us and we’re excited to help make it memorable in our own unique way.
What time should I arrive for dinner?
I can’t wait to welcome you for dinner! While the official start time is 7:00 pm, if you’re bursting with excitement, feel free to swing by after 6:30 pm. Just give the door a gentle push – like any other door, if it’s unlocked, you’re more than welcome to come in and pick your seat. Since I serve everyone at once, like a cosy supper club, I’ll kick off promptly at 7:00 pm.
Are children welcome?
Absolutely, Children are welcome to join us to eat. I don’t offer a children’s menu though, so make sure they are hungry!
Can I bring my dog (cat, ferret, lemur…etc.)?
In brief, no. To ensure everyone’s comfort and safety, I kindly ask that no living animals except those broadly identifiable as part of the human race are brought into the dining area due to its cosy size and layout. Thanks for understanding!
Can I cancel my booking?
Think of booking with me as securing your spot for an amazing dining experience – it’s like getting a ticket to an exclusive event! You pay the menu price up-front to reserve your seat, which I’ll deduct from your final bill. Like a gig, the tickets are non-refundable so book when you intend to actually come.
Do I have to book or can I walk-in?
My menu is a daily altered, delightful reflection of the freshest fish landed at Newlyn, meat from local welfare focussed farms and veggies from local growers and my own garden. To ensure top-notch quality and freshness, I prepare dishes based on what’s best on the market each day. Since these are my priorities, I only purchase ingredients for confirmed bookings. Don’t worry though, you have until 6pm the night before your desired dining date to make your booking. Looking forward to serving you the best of the best!